Do Not Knock campaign lodges 100 door-to-door selling complaints with ACCC

Over 100 complaints about door-to-door salespeople have now been lodged with the Australian Competition and Consumer Commission (ACCC) since the national Do Not Knock campaign was launched in November. The most recent round of 18 complaints tells a familiar story with households complaining about pressure selling, misleading conduct and salespeople ignoring Do Not Knock stickers.

Energy retailers urged to end to door-to-door sales

The Consumer Action Law Centre has challenged Australia’s energy retailers to put an end to door-to-door energy sales. The Centre issued the challenge on the back of new research showing 77 per cent of Australians have negative views of door-to-door sales. The research also documents concerns that this type of marketing places undue pressure on

Do Not Knock campaign features on Sunrise

The Do Not Knock campaign received another boost this morning when Catriona Lowe, co-CEO of Consumer Action, was invited onto Channel Seven’s Sunrise program to discuss the campaign. Catriona highlighted the benefits of the sticker, promoted the website and advocated for greater clarity around door-to-door selling laws. Click here to see Catriona Lowe’s appearance on Channel 7’s Sunrise, 29 November 2011

Media release: Door-to-door salespeople meeting a sticky end

A national Do Not Knock campaign, aiming to put a stop to unwelcome, dishonest and intimidating door-to-door salespeople, has begun with the Consumer Action Law Centre launching a new interactive website www.donotknock.org.au. For many Australians, particularly the elderly and people living on their own, being visited by salespeople can be an unnerving experience. For others,

Origin Energy distributes do not knock stickers

Sticking up to unwanted salespeople, by the Central Western Daily’s Ben Harris, and Energy Company knocks rivals’ methods, by the Brisbane Times’ Dan Nancarrow, look at Origin Energy’s decision to send do no knock stickers to its customers – a move Origin describes as “respecting customer choices.”