The Do Not Knock campaign received another boost this morning when Catriona Lowe, co-CEO of Consumer Action, was invited onto Channel Seven’s Sunrise program to discuss the campaign. Catriona highlighted the benefits of the sticker, promoted the website and advocated for greater clarity around door-to-door selling laws. Click here to see Catriona Lowe’s appearance on Channel 7’s Sunrise, 29 November 2011
We’re pleased to announce that 6PR, one of Western Australia’s leading radio stations, has offered to stock Do Not Knock sticker. It’s great to have such a high profile organisation supporting the campaign, and it means we now have our first campaign partner in WA. Perth residents wishing to pick up a sticker should visit
The Consumer Action Law Centre has officially launched its national Do Not Knock campaign, which has been reported on by media outlets from across the country. The campaign was launched by Karen Collier’s Herald Sun article ‘New warning for door-to-door sales‘ before being picked up by radio stations 3AW, 2UE, Triple M, Fox, Gold, 6PR, 2CC, ABC Breakfast Melbourne,
A national Do Not Knock campaign, aiming to put a stop to unwelcome, dishonest and intimidating door-to-door salespeople, has begun with the Consumer Action Law Centre launching a new interactive website www.donotknock.org.au. For many Australians, particularly the elderly and people living on their own, being visited by salespeople can be an unnerving experience. For others,
Sticking up to unwanted salespeople, by the Central Western Daily’s Ben Harris, and Energy Company knocks rivals’ methods, by the Brisbane Times’ Dan Nancarrow, look at Origin Energy’s decision to send do no knock stickers to its customers – a move Origin describes as “respecting customer choices.”
It has been great to see the Do Not Knock sticker being adopted by such a wide cross section of Australian communities—it’s fair to say the campaign has gathered a lot of momentum in a short amount of time. But it’s equally true that we’ve got a lot more to do to clean up the
Victoria Legal Aid kindly provided an example of problematic door-to-door sales practices they were able to help resolve. Matt Anker, who is the Pastor of St Paul’s Lutheran Church in Shepparton Victoria, was frequently approached by members of his Congolese and Sudanese congregation with contract problems resulting from door-to-door sales, including water purifier contracts. The
ABC Radio National’s The World Today program reports on sales of first aid kits to remote indigenous communities in the Pilbara region of Western Australia in November 2011. (Peddlers rattle Pilbara community, The World Today, 10 November 2011).
Many of the complaints we receive are about push energy salespeople. You can find the contact details for the Energy Ombudsman sevice in your state or territory on the Make a Complaint page.
Anxiety and consumer rights – telephone legal help in Greek supports Do Not Knock community legal education in the City of Moreland
This case study highlights the successful collaboration between Victoria Legal Aid, Moreland City Council and community legal centres and the subsequent benefits to members of the community. [box]An elderly Greek woman attended a Victoria Legal Aid ‘Do No Knock’ session in April 2011 that was presented in partnership with the City of Moreland. A legal aid staff member spoke at