To help you understand your legal rights with door-to-door salespeople, the ACCC has published a consumer’s guide to door-to-door sales information in 15 languages; Arabic, Chinese Traditional, Chinese Simplified, Dari, Dinka, Farsi, Greek, Italian, Turkish, Khmer, Korean, Serbian, Thai, Vietnamese.
New research from the Australian Competition and Consumer Commission (ACCC) has highlighted the prevalence of door-to-door salespeople in Australia. The ACCC’s research noted that 1.3 million sales are made at the door step each year and that of those, 1 million are energy sales. Further details of the ACCC’s research can be found here: ACCC
Over 100 complaints about door-to-door salespeople have now been lodged with the Australian Competition and Consumer Commission (ACCC) since the national Do Not Knock campaign was launched in November. The most recent round of 18 complaints tells a familiar story with households complaining about pressure selling, misleading conduct and salespeople ignoring Do Not Knock stickers.