Wondering who the sticker applies to?

We’ve had great response to the sticker so far, with hundreds of requests for stickers and feedback from people Australia wide telling us about their experiences with door to door sales. One of the most common questions we get is whether or not the sticker applies to unwanted callers who aren’t salespeople—such as religious organisations, charities,

Media get behind the launch of Do Not Knock campaign

The Consumer Action Law Centre has officially launched its national Do Not Knock campaign, which has been reported on by media outlets from across the country. The campaign was launched by Karen Collier’s Herald Sun article ‘New warning for door-to-door sales‘ before being picked up by radio stations 3AW, 2UE, Triple M, Fox, Gold, 6PR, 2CC, ABC Breakfast Melbourne,

Stopping unfair contracts – I’ll drink to that!

Victoria Legal Aid kindly provided an example of problematic door-to-door sales practices they were able to help resolve. Matt Anker, who is the Pastor of St Paul’s Lutheran Church in Shepparton Victoria, was frequently approached by members of his Congolese and Sudanese congregation with contract problems resulting from door-to-door sales, including water purifier contracts. The

Anxiety and consumer rights – telephone legal help in Greek supports Do Not Knock community legal education in the City of Moreland

This case study highlights the successful collaboration between Victoria Legal Aid, Moreland City Council and community legal centres and the subsequent benefits to members of the community. [box]An elderly Greek woman attended a Victoria Legal Aid ‘Do No Knock’ session in April 2011 that was presented in partnership with the City of Moreland. A legal aid staff member spoke at

Linda's story – tricky energy sales practices

Linda contacted us recently, incensed at the behaviour of an energy marketing company; this is what she told us. Just wanted to let you know of the experience my elderly mother had with a TRUenergy door knocker yesterday evening in Ascot Vale, Melbourne.  A woman came to her door around 5pm saying she was from TRUenergy and