The Consumer Action Law Centre, the organisation behind the national ‘Do Not Knock campaign’, says a Federal Parliamentary committee’s rejection of a private members bill designed to establish a do not knock register has heightened the importance of the Do Not Knock sticker and the need for Government and industry to get behind the Do
Consumer Action is today launching a petition on Change.org, asking energy retailers to do the right thing and voluntarily stop door to door selling. We’re tired of hearing stories of salespeople taking advantage of vulnerable people, like Tammy’s grandmother: “I am writing in regards to my 80 year old grandmother. She has now been talked
We’ve had great response to the sticker so far, with hundreds of requests for stickers and feedback from people Australia wide telling us about their experiences with door to door sales. One of the most common questions we get is whether or not the sticker applies to unwanted callers who aren’t salespeople—such as religious organisations, charities,
The Consumer Action Law Centre has officially launched its national Do Not Knock campaign, which has been reported on by media outlets from across the country. The campaign was launched by Karen Collier’s Herald Sun article ‘New warning for door-to-door sales‘ before being picked up by radio stations 3AW, 2UE, Triple M, Fox, Gold, 6PR, 2CC, ABC Breakfast Melbourne,
It has been great to see the Do Not Knock sticker being adopted by such a wide cross section of Australian communities—it’s fair to say the campaign has gathered a lot of momentum in a short amount of time. But it’s equally true that we’ve got a lot more to do to clean up the
Victoria Legal Aid kindly provided an example of problematic door-to-door sales practices they were able to help resolve. Matt Anker, who is the Pastor of St Paul’s Lutheran Church in Shepparton Victoria, was frequently approached by members of his Congolese and Sudanese congregation with contract problems resulting from door-to-door sales, including water purifier contracts. The
This case study highlights the successful collaboration between Victoria Legal Aid, Moreland City Council and community legal centres and the subsequent benefits to members of the community. [box]An elderly Greek woman attended a Victoria Legal Aid ‘Do No Knock’ session in April 2011 that was presented in partnership with the City of Moreland. A legal aid staff member spoke at
Linda contacted us recently, incensed at the behaviour of an energy marketing company; this is what she told us. Just wanted to let you know of the experience my elderly mother had with a TRUenergy door knocker yesterday evening in Ascot Vale, Melbourne. A woman came to her door around 5pm saying she was from TRUenergy and
Jan, an 80 year old living on her own, had to deal with financial and emotional stress as a result of her door-to-door sales experience: Jan has high anxiety and mental health issues. She advises that she didn’t sign any forms or have any verbal agreement with the salesman that came to her door. She
One of the great things about the Do Not Knock sticker is that it can help protect vulnerable members of our community. Ellen recently contacted us about her experience of a gas supplier signing up her mother who was suffering from dementia: I live with my aged mother who is 81 years old and has