Ever been door knocked by someone offering to restore your roof, paint your house, or lop some overgrown trees at a price that seems too good to be true? Unlike licensed tradespeople, travelling con men frequently disappear and leave the job unfinished, or do a poor job – if they do any of the
The Do Not Knock campaign has reached a new milestone – our website has turned one! In that year, we’ve had 41,627 unique visitors to the website – a fantastic figure when you consider that we achieved this without spending any money on advertising or promotion. We estimate that at least 200, 000 free Do Not
Politicians, energy suppliers, comparison websites all speak of the savings that can be made by switching energy retailers or by putting pressure on your current retailer to give you a better deal. But there are a number of aspects of the energy retail market that make finding the best deal harder than it needs to
Consumer Action has launched a Do Not Knock campaign page on Facebook. We’ll be posting links to recent media items, articles published on the website, pointing out useful information and resources, and of course answering questions and taking feedback about the campaign. We’ll continue to post information and campaign updates here on www.donotknock.org.au. Please ‘like’ us,
Our Do Not Knock stickers have been flying out the door thanks to the publicity of last month’s Federal Court’s decision which found that salespeople who ignore visible Do Not Knock stickers are breaking the law. The Australian Consumer Law provides a maximum penalty of $50,000 for companies who break this law. It can be
Do Not Knock campaign partner Financial Counselling Australia (FCA) has congratulated the Australian Competition and Consumer Commission (ACCC) on their historic and significant win in the Federal Court last week, in a case cementing the legal enforceability of ‘Do Not Knock’ stickers. The case, brought against an energy retailer and a marketing company acting on
The Consumer Action Law Centre, creator of the Do Not Knock sticker and the organisation behind www.donotknock.org.au, has welcomed a Federal Court decision which found that salespeople who ignore visible Do Not Knock stickers are breaking the law and that their actions could result in fines of up to $50,000. The case, brought by the
Distributing Do Not Knock stickers to members of your local community is a great way to help stop high pressure selling in the home. Community education sessions can also give people the information and tools they need to prevent the problems associated with door-to-door sales and telephone marketing. Victoria Legal Aid has developed a ‘how to
We’ve long argued that consumers can have difficulty making purchasing decisions in high pressure environments like door-to-door sales. We’re now concerned that things are about to get worse, following the Victorian Government announcement that flexible pricing for electricity will be more widely available from July 2013. While consumers will maintain the right to stay on
South Australian Government has announced its intention to put a stop to ‘shonky’ door to door sales. Premier Jay Weatherill said ‘for too long, people have felt they have been harangued into signing long-term energy contracts by pushy door-to-door sales people.’ He also said that ‘while customers can benefit from competition between retailers for their