Problems with an energy door-to-door salesperson?
Many of the complaints we receive are about push energy salespeople. You can find the contact details for the Energy Ombudsman sevice in your state or territory on the Make a Complaint page.
Do Not Mail Service offers some relief to Australian households
Most of us have heard about the Do Not Call Register, and since you’re on our website it’s safe to assume you’re aware of the Do Not Knock sticker – but less well know is the Do Not Mail service run by the Australian Direct Marketing Association (ADMA). Registering with the service will stop the
Savvy State MPs use the ‘Do Not Knock’ stickers as a campaign tool
Everyone knows that politicians like to be associated with a winner, be it a sports person, actor or even the winner of the raffle at a school fete. So we’re taking it as a compliment that a number of Victorian politicians are printing their own version of the sticker with their name and contact details attached.
Clever energy companies produce their own Do Not Knock sticker
Door-to-door energy sales have caused more than a few problems for consumer over the years, so it’s fair to say that we were a little shocked when a prominent electricity provider asked our permission to produce and distribute its own version of our sticker. Of course, this company’s motivation was a little different to ours
Getting a handle on door-to-door selling in Bedfordshire, England
An eagle-eyed Do Not Knock campaign supporter recently spotted this innovative approach to dealing with unwanted door to door sales in the United Kingdom. The county of Bedfordshire is one of a handful that have introduced ‘no cold calling zones’. Zones are set up by Trading Standards bodies working, with local Police and local or
ACCC puts energy retailers on notice over door-to-door practices
The Australian Competition and Consumer Commission is throwing a spotlight on door-to-door sales practices in the energy retail sector, ACCC Chairman Rod Sims announced today.
Ellen's story: Elderly people at risk
One of the great things about the Do Not Knock sticker is that it can help protect vulnerable members of our community. Ellen recently contacted us about her experience of a gas supplier signing up her mother who was suffering from dementia: I live with my aged mother who is 81 years old and has