Bob's story: Energy marketing mix-up

This story from Ballarat shows how door-to-door sales can go unexpectedly awry. Bob recently signed an energy contract presented to him by a door-to-door salesperson. Unfortunately an error was made and it appears that his neighbour’s energy provider is now his and his provider is now his neighbours – and they are also in opposite

A story from regional Victoria

Paula’s story illustrates how salespeople can pick on vulnerable households:  I work for a large welfare agency in regional Victoria and we manage a number of properties for the Office of Housing. One such property is in a block of units, surrounded by other low cost housing, where our clients, a middle age with an