Door-to-door energy sales can be disruptive, misleading and high pressure for any household, but spare a thought for those vulnerable sectors of our community that are disproportionately affected by this type of selling – refugees, non-English speakers, concession holders, the young and the old. A new report from Footscray Community Legal Centre, Strangers_are_Calling, found these
New report from the Consumer Utilities Advocacy Centre: Minimising Consumer Detriment from Energy Door-to-Door Sales
The team at www.DoNotKnock.org.au welcomes a new report from the Consumer Utilities Advocacy Centre (CUAC) focussing on door-to-door energy sales. Minimising Consumer Detriment from Energy Door-to-Door Sales assesses the extent of consumer detriment and the effectiveness of regulation in the energy market, and offers eleven recommendations to make the market work better for consumers. Helping
Have you ordered Do Not Knock stickers to hand out at your local club, community organisation, or social circle? You might find our new Community Education portal a useful resource too. Developed by Victoria Legal Aid, this “how-to” guide provides a step by step overview of how you can run your own community education session.
This week, 3 of the dedicated staff at Consumer Action took part in a 10km fun run in Melbourne. They did their bit to help promote awareness of the sticker by wearing magnificent capes – no small feat on a warm afternoon! Wearing a cape is certainly not everyone’s cup of tea, so here are
Anxiety and consumer rights – telephone legal help in Greek supports Do Not Knock community legal education in the City of Moreland
This case study highlights the successful collaboration between Victoria Legal Aid, Moreland City Council and community legal centres and the subsequent benefits to members of the community. [box]An elderly Greek woman attended a Victoria Legal Aid ‘Do No Knock’ session in April 2011 that was presented in partnership with the City of Moreland. A legal aid staff member spoke at
Already many consumers and community organisations are distributing the Do No Knock sticker to their friends, family and neighbours. You can too! Just pick up the stickers you need from the distribution points listed here, or fill in this form to request a quantity. If you commit to handing out 20 stickers we’ll cover the