Strangers are Calling! The experience of door-to-door sales in Melbourne's refugee communities

Door-to-door energy sales can be disruptive, misleading and high pressure for any household, but spare a thought for those vulnerable sectors of our community that are disproportionately affected by this type of selling – refugees, non-English speakers, concession holders, the young and the old. A new report from Footscray Community Legal Centre,  Strangers_are_Calling, found these

New report from the Consumer Utilities Advocacy Centre: Minimising Consumer Detriment from Energy Door-to-Door Sales

The team at www.DoNotKnock.org.au welcomes a new report from the Consumer Utilities Advocacy Centre (CUAC) focussing on door-to-door energy sales.  Minimising Consumer Detriment from Energy Door-to-Door Sales assesses the extent of consumer detriment and the effectiveness of regulation in the energy market, and offers eleven recommendations to make the market work better for consumers. Helping

Anxiety and consumer rights – telephone legal help in Greek supports Do Not Knock community legal education in the City of Moreland

This case study highlights the successful collaboration between Victoria Legal Aid, Moreland City Council and community legal centres and the subsequent benefits to members of the community. [box]An elderly Greek woman attended a Victoria Legal Aid ‘Do No Knock’ session in April 2011 that was presented in partnership with the City of Moreland. A legal aid staff member spoke at